Multilingual Resources

Options in Aged Care

Outlines the range of aged care services including community care, respite care and residential care. Available online in a bilingual format in 39 languages.

Designed to assist new residents in aged care homes familiarise themselves with the service and broader support available to them. Available in Low Care, High Care and Low and High Care versions. Available online in bilingual format in 19 languages.

Residential Care and Services Guide NEW

Designed to assist residents and their families with information regarding the range of hotel and care services they can expect from a residential aged care facility. Available online in bilingual format in 20 languages.

Community Care Client Guides: CACP, EACH and EACHD NEW

Designed to assist CACP, EACH and EACHD clients familiarise themselves with the services and broader support available to them. Available in CACP, EACH and EACHD versions. Available online in bilingual format in 20 languages.

Communication Cards NEW

Designed as a tool for enhancing communication with people in their preferred language. They depict a wide range of daily activities and situations and can be used to prompt discussion, assist with directions, clarify a client's needs, etc. Available online in bilingual format in 20 languages.

Aged Care Signage NEW

Package of signs designed for aged care facilities and other services to assist their clients to navigate their way around a home or service. Signage such as kitchen, dining room, keep out, danger and this way to the garden, will help staff communicate with residents/clients aiming to minimise confusion and miscommunication. Available online in bilingual format in 20 languages.

Glossary of Aged Care Terminology

Containing around 1000 terms translated into 19 community languages, Developed to promote consistency of translations of aged care information.

Multilingual Publication Links

Contains links to multilingual aged care and health resources produced by other organisations.