Culturally Inclusive Aged Care Practice Guides
Practice Guides set out key considerations, actions and resources that can support aged care providers to deliver inclusive services to people from culturally and linguistically diverse backgrounds. While the Inclusive Service Standards provide a framework for aged care providers to embed a systemic and holistic approach so that their services are welcoming, safe and accessible for everyone, the Practice Guides are intended to be used by managers and staff and inform direct service provision. It is vital that aged care services take into account and address cultural and linguistic need of individual consumers.
- Accessing Diverse Media
- Accessing Interpreter Services
- CALD Specialisation Verification
- Culturally Appropriate Dementia Care
- Culturally Appropriate Mental Health Support
- Culturally Appropriate Treatment and Management of Incontinence
- Culturally Inclusive Feedback
- Culture Specific Information
- Communication
- Data and Demographics
- Developing a policy for use of interpreter services
- Digital Inclusion
- Effective Co Design with Consumers from Culturally and Linguistically Diverse Backgrounds
- Empowering and Supporting a Culturally Diverse Workforce
- End-of-Life Care
- Food and Nutrition
- Leisure and Lifestyle
- Living Environment
- Pronouncing Names Correctly
- Risk Management
- Spiritual Support
- Supporting new and emerging culturally diverse communities to access aged care
- Ten Steps to Developing a Diversity, Equity and Inclusion Plan in Aged Care
- Using Culturally Inclusive Language
- Working with Bilingual Staff