The online Diversity Webinar series aims to engage staff working within the aged care sector in Australia with skills and knowledge to work effectively with diverse older people, their families, carers and advocates.
The online Diversity Webinar series involves a range of topics relevant to culturally safe and inclusive practice, and is designed in response to topics requested from staff working in the aged care sector in Australia.
On this page, you can read about and register for webinars from the 2022-23 Diversity Webinar series (July 2022 - June 2023).
You can also visit the 2021 Diversity Webinar Series and 2022 Diversity Webinar Series (Jan-Jun 2022) page for recordings and slides from past presentations.
Facilitators
Head of Communities & Research, LOTE Agency
Kwabena Ansah is responsible for the LOTE Agency’s broader community engagement and research programs. He is a qualified IAP2 Public Participation Specialist and has worked with culturally and linguistically diverse communities across Australia since 2008. Kwabena has worked with the Department of Home Affairs, Melton City Council, and within the NSW Police and Emergency Services portfolio for a NSW Minister.
Date: Wednesday 27 July 2022
Time: 2pm to 3pm (Melbourne time)
Where: Online
Cost: Free
Intended Audience: All staff working in aged care
Outline of the Webinar:
This webinar gives participants an overview of the 2021-22 Budget Measure: Connecting older Australians to aged care services - better connecting with diverse audiences.
The project is funded by the Department of Health and Aged Care through the ICON Agency in partnership with the LOTE Agency, Able Australia, and Winangali.
It aims to produce and translate information to allow aged care providers to communicate key written messages to their consumers in languages other than English and in other accessible formats, free of charge.
This webinar has concluded.
Facilitators
CEO, Cultural Infusion
Peter Mousaferiadis is the CEO of Cultural Infusion. Peter has spent over three decades working in the cultural and creative industries. In 2002, he founded the internationally recognised organisation Cultural Infusion, which builds global harmony through intercultural action within education, information and communications technology and the arts. Peter’s career spans conducting, directing and producing large scale international and intercultural productions for a range of clients including the Parliament of World Religions and the United Nations. He has also directed nine Australia Day Concerts.
Date: Wednesday 24 August 2022
Time: 2pm to 3:30pm (Melbourne time)
Where: Online
Cost: Free
Intended Audience: Leaders responsible for developing policies around collecting consumer and staff data
Outline of the Webinar:
This webinar covers different approaches to gathering diversity data within aged care organisations.
It provides an overview of the Diversity Atlas produced by Cultural Infusion as well as a research project of languages spoken in residential care facilities in 2022 by Benetas research team in partnership with the Centre for Cultural Diversity in Ageing.
We will also discuss how the Australian Institute of Health and Welfare approaches aged care consumer data reporting and present a good practice approach by Uniting NSW/ACT. In addition, the webinar will showcase SBS’ new Australian Census Explorer website, where you can search cultural diversity data per suburb and/or state/territory.
This Webinar has concluded.
Facilitators
Director, BNG NGO Services Online
James Houstone is a director of Breaking New Ground (BNG), which is a leading provider of online solutions for Australian community services and health service providers, in the areas of quality and service standards, quality management systems and organisational capacity building. BNG partners with the Centre for Cultural Diversity in Ageing to provide the Inclusive Service Standards Portal, which supports aged care providers to self-assess against the Inclusive Service Standards, and to identify any gaps or areas for improvement.
Date: Wednesday 14 September 2022
Time: 2pm to 3pm (Melbourne time)
Where: Online
Cost: Free
Intended Audience: Leaders in the aged care sector
Outline of the Webinar:
This interactive workshop is for participants who are starting their diversity, equity and inclusion journey.
It will focus on how to create inclusive policies and practices using the Inclusive Service Standards as a tool.
The webinar includes an overview of The Centre for Cultural Diversity’s online self-assessment portal.
This Webinar has concluded.
Facilitators
Manager, Centre for Cultural Diversity in Ageing
Lisa Tribuzio has 22 years experience in a range of sectors including: Assistant Director for Inclusion Strategies at the NDIA, Diversity Advisor for the Hume Whittlesea Primary Care Partnership working with aged care providers, Projects Manager for the Victorian Arabic Social Services, Refugee and Asylum Seeker Partnership Coordinator at Spectrum, and as a researcher at the Institute for Citizenship and Globalisation at Deakin University in Melbourne. She has also undertaken cross-cultural research in Egypt for the Centre for Intercultural Dialogue in Cairo. Lisa holds a Bachelor of Science (Psychology), Bachelor of Social Work, Master of Islamic Studies and Graduate Diploma in Creative Arts Therapy. Lisa is also the founder of Lotus Consulting which aims to assist organisations in developing deep understandings of diverse perspectives and practices.
Date: Wednesday 19 October 2022
Time: 1pm to 2pm (Melbourne time)
Where: Online
Cost: Free
Intended Audience: Leaders in the aged care sector
Outline of the Webinar:
This webinar will take participants through the Centre for Cultural Diversity in Ageing’s 10-step process for developing a diversity, equity, and inclusion plan within an aged care service.
It will include reflective exercises and discussions to guide and support participants through their inclusive services journey.
This Webinar has concluded.
Resources to support the ten steps:
Inclusive Service Standards Tipsheets and Templates
Inclusive Service Standards Organisational Audit, Assessment Tool
Practice Guide: Data and Demographics
Developing a Business Case for Diversity, Equity, and Inclusion
Facilitators
Lecturer in Audiology at Charles Darwin University
Mich is a Lecturer in Audiology at Charles Darwin University. Their interests include equity and diversity in hearing health, hearing rehabilitation and clinical education. They are currently completing a PhD at the University of Queensland investigating experiences of hearing impairment and accessing hearing services among culturally and linguistically diverse adults in Australia. Mich also has many years experience as a clinical educator, audiologist and clinical program designer.
Date: Wednesday 23 November 2022
Time: 2pm to 3pm (Melbourne time)
Where: Online
Cost: Free
Intended Audience: All staff working in aged care
Outline of the Webinar:
This webinar focuses on two hearing projects looking at the needs of older people from CALD backgrounds with a hearing impairment.
One research project is by Mich Thornton, Lecturer in Audiology at Charles Darwin University, who is completing a PhD at The University of Queensland looking at hearing health among Australian immigrants.
Their research looks at the hearing needs of immigrants in Australia with the aim to gain insights into ways to support immigrants who have difficulty getting help for hearing problems in Australia.
The second project is from Soundfair, a non-profit organisation committed to hearing equality and to transforming the experience and wellbeing of all people with hearing conditions.
This Webinar has concluded.
Facilitators
General Manager – Hotel Services at Bolton Clarke
Caroline Lucas is the General Manager – Hotel Services at Bolton Clarke, Australia’s largest independent not-for-profit aged care provider, where she leads the hotel services team in delivering food innovation, preparing nutritious meals and creating an inviting and inclusive dining experience for residents at 70 residential homes across Australia. After emigrating to Australia, Caroline started her career with Delaware North Australia, and spent 10 years as General Manager overseeing hospitality services in NSW, Vic and Qld including Parliament House in Canberra and various large sporting venues. She joined TriCare in 1998, managing their production kitchen where she worked closely with residential aged care providers, Queensland Health and Meals on Wheels. Caroline joined RSL Care (now Bolton Clarke) as Food Services Manager in 2015 and was appointed General Manager Hotel Services Bolton in 2020. She has been actively involved in creating great outcomes for residents within Bolton Clarke residential homes, retirement living and At Home Support.
Date: Wednesday 15 February 2023
Time: 2pm to 3pm (Melbourne time)
Where: Online
Cost: Free
Intended Audience: All staff working in aged care
Outline of the Webinar:
This webinar focuses on the connection between food, culture, and identity and the importance of providing food diversity and choice in aged care settings.
It will include good practice examples from Bolton Clarke and Altura Learning.
It will also include insights from OSCAR Care Group about how to co-design multicultural recipes that have been approved by dietitians working in aged care.
This webinar has concluded.
Facilitators
Federation Coordinator, Spectrum
Nadereh Edwards is a specialist in engaging and building the capacity of seniors and senior clubs' leaders. She has over 25 years experience working in Australia and the UK's community and not-for-profit sectors. Nadereh currently works at Spectrum coordinating the Northern Federation of Ethnic Seniors Clubs in Melbourne. This initiative provides a platform for older people from culturally and linguistically diverse backgrounds to have a stronger voice in matters that affect them. Nadereh was born in Iran. She migrated to England to study and completed a Postgraduate Diploma in Social Housing Studies. She worked in the housing and homelessness sector, met her husband and had two children. She moved to Melbourne in 1999 to enjoy the great outdoors and warmer weather. Experiencing different languages, cultures, aspects of migration and working with CALD communities has given her exceptional insight and understanding of migration and its influences on shaping individuals and the community.
Date: Wednesday 22 March 2023
Time: 2pm to 3pm (Melbourne time)
Where: Online
Cost: Free
Intended Audience: All staff working in aged care
Outline of the Webinar:
This webinar features two short videos produced by Red Hat Films and the Centre for Cultural Diversity in Ageing in partnership with Spectrum and the Northern Federation of Ethnic Senior Citizens Clubs.
In the videos, older people from diverse cultural backgrounds talk about the one thing they would change about the aged care system.
They also discuss the importance of senior citizen clubs as a place of belonging and connection for older people from culturally and linguistically diverse backgrounds.
This webinar has concluded.
Facilitators
Rabbi of the Ark Centre
Rabbi Gabi Kaltmann leads the Ark Centre based in Hawthorn East. Through his openness and inclusive approach to Judaism, Rabbi Gabi has redefined the 21st Century synagogue within the context of Modern Orthodoxy with a greater focus on song and spirituality. Rabbi Gabi is part of the Victorian Government's Anti-Racism Taskforce and President of The Jewish Christian Muslim Association. He also holds a Master of Social Work and is Chairman of Melbourne Fight Back Against Parkinsons Group Inc, a not-for-profit charity that assists people with Parkinson's disease.
Date: Wednesday 19 April 2023
Time: 2pm to 3pm (Melbourne time)
Where: Online
Cost: Free
Intended Audience: All staff working in aged care
Outline of the Webinar:
This webinar presents the perspectives of leaders from different faiths about the unique needs of older people from diverse spiritual backgrounds.
It covers key considerations for aged care providers to support the diverse spiritual needs of older people.
The webinar also offers participants resources to learn more about multifaith aged and health care.
This webinar has concluded.
Facilitators
Senior Practitioner, Culturally Diverse Psychological Service
Pearl Proud has a 25-year long clinical career. She has held roles as a consulting psychologist working with clients across the life span, clinical lead, and AHPRA accredited clinical supervisor. Pearl is currently overseeing a dedicated CALD mental health program across metropolitan Perth. She has also consulted in policy and recruitment within the public service, delivered programs on mental wellbeing and diversity and inclusion to a variety of organisations. Pearl is an executive coach and mentor to professionals across a range of sectors.
Date: Wednesday 24 May 2023
Time: 2pm to 3pm (Melbourne time)
Where: Online
Cost: Free
Intended Audience: All staff working in aged care
Outline of the Webinar:
This webinar touches upon the intersection between mental health, cultural diversity, and ageing.
It will also discuss the important connection between social inclusion, wellbeing, and mental health for older adults, with good practice examples from the aged care sector.
This webinar has concluded.
Facilitators
Cultural Integrity Lead, Initiatives of Change and Co-Chair of Reconciliation Victoria
Born and bred in Shepparton, Victoria, Shane Charles has worked in the education, justice and cultural heritage sectors, most recently with the City of Melbourne. Shane co-chairs the Aboriginal Studies and Indigenous Strategies Committee at La Trobe University. He’s known for his work in cultural intelligence, teaching about the traditional wisdom and diversity of Australia’s First Peoples.
Date: Friday 30 June 2023
Time: 10am to 1pm (Melbourne time)
Where: Face-to-face
Cost: Free
Intended Audience: All staff working in aged care
Outline of the Webinar:
This is a special in-person NAIDOC week event.
Shane Charles will lead participants on a cultural immersion walking tour along Melbourne’s Birrarung healing sites.
The walk will start at Enterprise Wharf near the Melbourne Aquarium in the CBD and will include a Welcome to Country, smoking ceremony, and didgeridoo performances.
This event has ended.