Latest news

Access local and overseas news and information about COVID-19 from the SBS website.

Includes the video 'Coronavirus explained in your language', which is available in 16 languages.

Approved providers of government-subsidised aged care can use the Translating and Interpreting Service for free when discussing care needs, fees, care plans and budgets with clients. The Australian Government funds these services so that all people can take an active role in their aged care. You can access TIS National for free if you’re an approved provider of: Commonwealth Continuity of...

Over 160 people attended the Inclusive Approach to Service Delivery in Aged Care workshops recently conducted across Australia. Hosted by the Partners in Culturally Appropriate Care (PICAC) Alliance in collaboration with the Aged Care Quality and Safety Commission, the workshops attracted senior managers and leaders from residential, home care and CHSP services. The training included an...

Do you have bilingual staff working in your services? Would you like consumers who are looking for services where staff speak their language to be able to seek out your agency?

Register for free on the Aged Care Services with Bilingual Staff Directory.

The Aged Care Quality and Safety Commission has designed an activity for aged care services to undertake aimed at improving staff awareness of the need to deliver care and services that are individualized and culturally safe. This is in line with improving outcomes for consumers and treating consumers with dignity and respect as expected within the Aged Care Quality Standards.

The Aged Care Quality and Safety Commission has released the Charter of Aged Care Rights Template for Signing in 18 languages. 

The Aged Care Quality and Safety Commission has translated a short video for aged care consumers, their families and representatives, explaining what the Aged Care Quality Standards mean in practice.

The video is available in 25 languages.

 My Aged Care has translated 18 flyers covering a range of information, such as Your pathway to accessing a Home Care Package and Steps to enter an aged care home, into 22 languages.

The Eastern Sector Development Team have created a number of short films that share personal stories from consumers and staff, and provide advice and good practice in regards to diversity, inclusion, wellness and reablement. Using personal stories supports us in learning new and innovative ways to develop and deliver services that respond to the diverse experiences, interest and needs of...

The Board of Imams Victoria, supported by the Australian Multicultural Foundation, has published a resource titled “An Introductory Resource Manual: Islam and Living in Australia”.The resource was developed after the Board of Imams Victoria recognised the need to produce endorsed responses and talking points for religious leaders to specific topics that can often be misrepresented or...

Compass is a national website navigating elder abuse in Australia. Created by Elder Abuse Action Australia (EAAA), with funding from the Australian Government Attorney-General’s Department, Compass aims to create a national focus on elder abuse by raising awareness of this growing social issue, and simplify the process of connecting people to services and information tackling elder abuse. The...

Registrations are now open for the CALDWays 2020 Conference to be held on 28 & 29 May 2020 in Canberra. Hosted by Multicultural Communities Council of Illawarra, the conference aims to equip senior managers and team leaders with tools, tips and practical strategies to create genuinely inclusive and culturally intelligent care services. Early Bird Discount ends 31 March 2020. Details and...