Communication Cards
The Communication Cards depict a wide range of daily activities and situations and can be used to prompt discussion, assist with directions, clarify a client’s needs, etc.
More about Communication Cards
Bilingual Phrase Cards
The Bilingual Phrase cards complement the Communication Cards, offering simple phrases to prompt discussion, assist with directions, clarify a client’s needs, etc.
More about Bilingual Phrase Cards
Aged Care Signage
The Aged Care Signage will assist residents in aged care facilities navigate their way around their home or service. Signs such as 'kitchen', 'dining room', 'keep out', 'danger', and 'this way to the garden', will help improve communication with residents/clients and minimise confusion.
More about Aged Care Signage
Interpreter Cards
Multilingual wallet-sized cards to assist people with requesting interpreter services.
More about Interpreter Cards
Consumer Feedback Forms
The Consumer Feedback Form can be used by service providers to provide an easy and accessible way for consumers, family members, representatives and others to provide feedback to the service. It is available in 68 languages.
More about Consumer Feedback Forms
Consumer Voice Film
A short video that encourages older people from culturally & linguistically diverse backgrounds to ask for what they need from Aged Care Services. Available in several languages.
Watch the video
Multilingual health & aged care information
Useful multilingual aged care and health resources produced by other organisations.
Discover multilingual information